Drugs, Health Technologies, Health Systems

Health Technology Review

Teleaudiology for Hearing Assessments

Key Messages

What Is the Issue?

What Did We Do?

What Did We Find?

What Does This Mean?

Abbreviations

CI

confidence interval

DTA

diagnostic test accuracy

HIP

hearing instrument practitioner

HL

hearing loss

HTA

health technology assessment

PTA

pure-tone audiometry

PTH

pure-tone hearing

SOC

standard of care

Research Questions

  1. What is the clinical effectiveness of a comprehensive teleaudiology assessment versus an in-person comprehensive audiological assessment for a hearing assessment?

  2. What is the diagnostic test accuracy (DTA) of a comprehensive teleaudiology assessment versus an in-person comprehensive audiological assessment for diagnosing medical conditions of the ear?

  3. What is the clinical effectiveness of components of teleaudiology versus an in-person audiological assessment for a hearing assessment?

  4. What is the DTA of components of teleaudiology versus an in-person audiological assessment for diagnosing medical conditions of the ear?

  5. What is the clinical effectiveness of teleaudiology versus an in-person audiological reassessment for monitoring hearing loss (HL) or conditions of the ear?

  6. What are the evidence-based guidelines regarding the use of teleaudiology for hearing assessments and reassessments?

  7. What are the evidence-based guidelines regarding the use of teleaudiology for diagnosing and monitoring conditions of the ear?

Context and Policy Issues

HL and Ear Conditions

Hearing is the sense that allows us to recognize the sounds around us, facilitating communication, cognitive development, balance, spatial orientation, safety, and awareness of our surroundings.1,2 Our hearing capacity can deteriorate due to multiple factors causing HL. Causes of HL include aging, congenital-hereditary causes, disease, infections, trauma, or loud sound exposure.3 The WHO defines normal hearing as a hearing threshold of less than 20 dB or better in both ears and HL as 20 dB.4,5 HL is classified as mild, moderate, moderately severe, severe, profound, complete, or unilateral. Also, HL can be conductive (e.g., ear canal or middle ear issues), sensorineural (e.g., cochlea or hearing nerve issues, or both), or mixed conditions, including a conductive and a sensory component in the same ear.6

HL is a public health concern, with 1.6 billion people living with HL worldwide in 2019, and this number is projected to be nearly 2.5 billion by 2050.7 In Canada, as of 2022 an estimated 1.6 million people aged 15 years or older (5.6%)8 experienced HL. As of 2023, approximately 14,800 children and youth aged 5 to 17 years (0.3%) experienced HL.9 HL may negatively affect an individual’s performance of their activities of daily living. In children, HL may affect language, behaviour, social and emotional development, and academic performance.10 In adults, HL may negatively affect well-being, communication skills, and workforce participation, and it may increase isolation, loneliness, and depression.11-13

To diagnose and understand the type of HL and to prescribe the right treatment (e.g., appropriate type of hearing aid), a multidisciplinary approach is often involved. As standard of care (SOC), general practitioners or hearing instrument practitioners (HIPs) are often the first to identify HL at local clinics or hospitals and refer a patient to an audiologist for further evaluation.

In Canada, an audiologist can diagnose and treat HL in patients of all ages, and they can fit and adjust hearing aids. In contrast, a HIP can perform hearing tests in patients aged 19 years or older and recommend, dispense, and fit hearing aids, but they do not diagnose or treat hearing disorders.14

Different types of hearing tests comprise the SOC to evaluate a patient’s hearing level:

A patient’s auditory capacities can be determined by conducting 1 or more of these tests’ components during an appointment. When conducted in tandem, the process is referred to as a comprehensive audiological assessment.19,20

Access to and level of care for audiological assessments may vary in Canada. In remote or rural areas, accessing a clinic with an onsite audiologist can be challenging. For some patients, access to a HIP or audiologist may require long commutes, costly transportation, and other financial implications if time off work is needed.21 In addition, hearing care professionals may travel to remote or rural communities with hearing test equipment, which can place a burden on practitioners and be costly for the public health care system.22

Telemedicine can be an alternative way to provide care for other chronic medical conditions when in-person appointments are not possible.23,24 There is evidence to suggest that telemedicine might reduce the aforementioned constraints by providing treatment in remote and rural areas with limited access to specialists.25

What Is Teleaudiology?

Teleaudiology is the delivery of remote hearing care services by a hearing care professional (e.g., an audiologist or HIP) to populations in need of hearing care, regardless of their geographic location.26,27 It requires a computer system or digital device (e.g., tablet, mobile phone) equipped with 2-way video stream and internet access. Clinical information exchanged within these systems can include PTA, speech audiometry, high-resolution images and videos captured with video-otoscopy, and tympanometry; however, certain procedures (e.g., fitting a hearing aid) might have limitations when conducted through teleaudiology.28-30

Teleaudiology can be conducted as a synchronous or asynchronous assessment. A synchronous assessment allows the hearing care professional, who is in a different geographical location, to assess the patient in real time during the online appointment. Alternatively, an asynchronous assessment allows a hearing care professional, such as a HIP, to conduct an automated test with the patient in person without an audiologist. The results are stored and sent to the audiologist for evaluation. Thus, an audiologist is not required to be present during the appointment.4,26,28

Audiology in Canada

According to a report on the health workforce in Canada from the Canadian Institute for Health Information,31 there were 2,412 registered audiologists in Canada in 2024. The average number of registered audiologists in the 10 provinces and 3 territories was 185, ranging from 0 in the Northwest Territories to 915 in Ontario. The number of audiologists per 100,000 population was highest in Nova Scotia (10.6) and New Brunswick (10.2) and lowest in the Northwest Territories (0.0).

Although teleaudiology is provided across all provinces and territories in Canada, the capacity in which it is being provided is unknown. Audiologists32 reported the following as key facilitators for the provision of teleaudiology:

In contrast, other studies have reported that limited equipment, technological infrastructure, reimbursement, licensure, and lack of policies and guidelines on the use of telehealth are major barriers in this field.30,33

Why Is It Important to Do This Review?

Teleaudiology has the potential to improve outcomes that are important to patients by providing access to hearing care across Canada, including in remote and rural areas. However, it is not clear whether a comprehensive teleaudiology assessment (e.g., with 2 or more components) offers similar benefits, including high-quality ear care, as SOC in-person assessment in children and adults. Therefore, there is a need to synthesize studies evaluating clinical effectiveness, DTA, and evidence-based guidelines of teleaudiology assessments in children and adults.

Objectives

To support decision-making on the use of teleaudiology, we prepared this Rapid Review to summarize and critically appraise available evidence regarding the clinical effectiveness and DTA of teleaudiology assessment compared to in-person audiology assessment in children and adults. This review also aimed to summarize the related guidelines recommendations available for these patient populations.

Methods

An information specialist conducted a customized literature search, balancing comprehensiveness with relevance, of multiple sources and grey literature on April 24, 2026. Two reviewers independently screened records and selected studies based on the inclusion criteria presented in Table 1. One reviewer critically appraised the included studies using 1 critical appraisal tool.34 Appendix 1 presents a detailed description of the methods and selection criteria used in the included studies.

Table 1: Selection Criteria

Criteria

Description

Target population or clinical specialty area

Q1 to Q4, Q6, and Q7:

  • Adults and children with suspected hearing loss

  • Adults and children undergoing audiological assessment

Q5 to Q7:

  • Adults and children with a previously diagnosed hearing loss or condition of the ear

Intervention or index test (Q2, Q4) (technology description)

Q1, Q2, and Q5 to Q7: Comprehensive teleaudiology assessment performed using equipment that has been approved by Health Canada and delivered by a health care professional with clinical oversight by a qualified audiologist (Q1, Q2, Q5) or HIP (Q1, Q5)

Q3 and Q4: Teleaudiology assessment that includes 2 or more components of the comprehensive audiological assessment

Comparator(s) or reference standard (Q2, Q4)

Q1: In-person comprehensive audiological assessment provided by an audiologist or HIP

Q2: In-person comprehensive audiological assessment provided by an audiologist

Q3: In-person audiological assessment that includes 2 or more components of the comprehensive audiological assessment

Q4: In-person audiological assessment that includes 2 or more components of the comprehensive audiological assessment

Q5: In-person audiological reassessment provided by an audiologist or HIP

Q6 and Q7: Not applicable

Outcomes

Q1, Q3, and Q5: Clinical benefits (e.g., patient satisfaction, referral to audiologist, reduced time to referral, reduced time to treatment, acceptability to professionals and patients) and harms (e.g., additional unnecessary tests, psychological distress)

Q2: Diagnostic accuracy (e.g., sensitivity, specificity, positive predictive value, negative predictive value) for detecting external otitis media or middle ear disorders

Q4: Diagnostic accuracy (e.g., sensitivity, specificity, positive predictive value, negative predictive value) for detecting medical conditions or disorders of the ear

Q6: Recommendations regarding best practices for the use of teleaudiology for hearing assessments and reassessments (e.g., for which populations, clinical indications, and settings teleaudiology is clinically appropriate and which professionals are best suited to provide teleaudiology assessments)

Q7: Recommendations regarding best practices for the use of teleaudiology for diagnosing and monitoring medical conditions of the ear (e.g., for which populations, clinical indications, and settings teleaudiology is clinically appropriate and which professionals are best suited to providing teleaudiology assessments)

Study designs

Q1 to Q5: Systematic reviews, randomized controlled trials, nonrandomized studies

Q6 to Q7: Evidence-based guidelines

Publication date

January 1, 2016, to April 24, 2026

HIP = hearing instrument practitioner.

Summary of Evidence

Quantity of Research Available

This report includes 4 studies22,35-37 that met our inclusion criteria. All studies addressed research question 4, reporting on DTA or related measurement agreement outcomes. No other sources (e.g., systematic reviews, evidence-based guidelines) were found to answer research questions 1 to 3 or 5 to 7.

Figure 1 in Appendix 2 presents the Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA)38 flow chart of the study selection.

Summary of Study Characteristics

Summaries of study characteristics are organized by research question. Appendix 3 provides details of the characteristics of included publications.

Included Studies for Question 1: Clinical Effectiveness of a Comprehensive Teleaudiology Assessment Versus an In-Person Comprehensive Audiological Assessment for a Hearing Assessment

We did not identify any relevant studies that addressed research question 1. Therefore, we could not provide a summary.

Included Studies for Question 2: DTA of a Comprehensive Teleaudiology Assessment Versus an In-Person Comprehensive Audiological Assessment for Diagnosing Medical Conditions of the Ear

We did not identify any relevant studies that addressed research question 2. Therefore, we could not provide a summary.

Included Studies for Question 3: Clinical Effectiveness of Teleaudiology Assessment Versus an In-Person Audiological Assessment for a Hearing Assessment

We did not identify any relevant studies that addressed research question 3. Therefore, we could not provide a summary.

Included Studies for Question 4: DTA of Teleaudiology Versus an In-Person Audiological Assessment for Diagnosing Medical Conditions of the Ear

A total of 4 studies addressing DTA or related measurement agreement outcomes were identified; 4 were cross-sectional studies,22,35-37 with 1 study described by the study authors as a randomized single-centre pilot study.37 Table 2 provides details about the study characteristics.

Studies were conducted in Australia,22 Canada,36 Sweden,35 and the US.37

One study22 included children aged between 4 and 7 years. One study36 included adult participants aged older than 18 years, and 1 study35 focused on older adults (i.e., ≥ 70 years old). One study37 did not report the ages of participants. All 4 studies22,35-37 included people with or without HL.

The included studies varied in the level of detail reported for their study population characteristics. One study37 did not provide any information on the characteristics of their study population. Three included studies22,35,36 provided information on the age and the sex or gender of participants; however, the authors did not report how sex or gender were defined or reported. The study authors included the numbers or percentages of women and/or men or female and/or male participants; other sexes or genders were not reported. One study22 reported on place of residence and school location of participants. The authors of 1 study35 reported on the degree of cognitive status and education level. None of the included studies provided participant information for other PROGRESS-Plus characteristics,39 such as race, ethnicity, culture, language, occupation, religion, education, socioeconomic status, or social capital.

Index tests (interventions) and reference standards (comparators) included:

Three studies22,35,36 reported the roles of the people who administered the index tests (teleaudiology assessment). These roles included:

Audiologists administered the reference standards (in-person audiological assessment) for 3 studies.22,35,36 One study37 did not report on the professional role of the person who administered the index test or the reference standard.

For 3 studies,22,35,36 the authors reported on the timeline between administering the index tests (teleaudiology assessment) and reference standards (in-person audiological assessment), which ranged from the same day (consecutively) to 4 weeks after the in-person assessment. The other study37 did not report the timeline between the index test and the reference standard.

For all studies, the study authors reported on devices and equipment used in both teleaudiology and in-person audiological assessments.22,35-37 Two studies used devices approved for use by Health Canada; 1 study36 used a tablet audiometer device (ShoeBOX) and a 2-channel clinical audiometer (GSI 61 audiometer), and 1 study22 used a PC-based audiometer (Otometrics 1081 Madsen A450).

The 4 included studies22,35-37 reported the following outcomes:

Included Studies for Question 5: Clinical Effectiveness of Teleaudiology Versus an In-Person Audiological Reassessment for Monitoring HL or Conditions of the Ear

We did not identify any relevant studies that addressed research question 5. Therefore, we could not provide a summary.

Studies for Question 6: Guidelines Regarding the Use of Teleaudiology for Hearing Assessments and Reassessments

We did not identify any relevant studies that addressed research question 6. Therefore, we could not provide a summary.

Included Studies for Question 7: Guidelines Regarding the Use of Teleaudiology for Diagnosing and Monitoring Conditions of the Ear

We did not identify any relevant studies that addressed research question 7. Therefore, we could not provide a summary.

Summary of Critical Appraisal

Appendix 4 (Table 3, Table 4, Table 5, and Table 6) provides additional details about the strengths and limitations of the included publications.

Included Studies for Question 1: Clinical Effectiveness of a Comprehensive Teleaudiology Assessment Versus an In-Person Comprehensive Audiological Assessment for a Hearing Assessment

We did not identify any relevant studies that addressed research question 1. Therefore, we did not conduct a critical appraisal.

Included Studies for Question 2: DTA of a Comprehensive Teleaudiology Assessment Versus an In-Person Comprehensive Audiological Assessment for Diagnosing Medical Conditions of the Ear

We did not identify any relevant studies that addressed research question 2. Therefore, we did not conduct a critical appraisal.

Included Studies for Question 3: Clinical Effectiveness of Teleaudiology Versus an In-Person Audiological Assessment for a Hearing Assessment

We did not identify any relevant studies that addressed research question 3. Therefore, we did not conduct a critical appraisal.

Included Studies for Question 4: DTA of Teleaudiology Versus an In-Person Audiological Assessment for Diagnosing Medical Conditions of the Ear

Overall, the 4 included studies22,35-37 were each assessed as having an unclear22,35-37 or high22,35,37 risk of bias and applicability in at least 1 domain. Most concerns were related to participant selection and study flow and timing rather than the conduct of the index or reference tests themselves.

Risk of bias in the domain related to participant selection was assessed as unclear in 2 studies22,36 and high in 2 studies.35,37 Applicability concerns related to the participant selection domain was assessed as low in 2 studies,22,35 unclear in 1 study,36 and high in 1 study.37 Two studies36,37 used small or highly selected samples, including pilot or clinic-based populations, which limited generalizability to broader clinical populations. Two studies had additional concerns regarding representativeness, as participants were recruited using an opportunistic school sampling approach22 or because their exclusion criteria (e.g., language requirements or ability to use tablet devices)36 may have limited applicability to real-world populations.

The risk of bias in the domain related to index test results was assessed as low in 2 studies22,35 and unclear in 2 studies;36,37 it was not clear if the index test results were interpreted without knowledge of the results of the reference standard. The index test was consistently judged as having concerns about low applicability across the 4 studies.22,35-37 For all 4 studies,22,35-37 the authors provided clear descriptions of the index test — the automated or remote audiology technologies being evaluated.

For all 4 studies,22,35-37 the authors used appropriate reference standards (e.g., conventional in-person, manual PTA). The risk of bias domain related to the reference standard was assessed as low in 1 study22 and unclear in 3 studies35-37 because it was not clear if the index test results were interpreted without knowledge of the results of the reference standard. The reference standard was consistently judged as having concerns about low applicability across the 4 studies.22,35-37

Risk of bias in the domain related to flow and timing was assessed as unclear in 2 studies36,37 and high in 2 other studies.22,35 The use of sequential same-day testing without randomization of testing order may have introduced fatigue, recall, or learning effects.22,36,37 In addition, the exclusion of some data in 2 studies may have introduced bias.22,35

Included Studies for Question 5: Clinical Effectiveness of Teleaudiology Versus an In-Person Audiological Reassessment for Monitoring HL or Conditions of the Ear

We did not identify any relevant studies that addressed research question 5. Therefore, we did not conduct a critical appraisal.

Included Studies for Question 6: Guidelines Regarding the Use of Teleaudiology for Hearing Assessments and Reassessments

We did not identify any relevant studies that addressed research question 6. Therefore, we did not conduct a critical appraisal.

Included Studies for Question 7: Guidelines Regarding the Use of Teleaudiology for Diagnosing and Monitoring Conditions of the Ear

We did not identify any relevant studies that addressed research question 7. Therefore, we did not conduct a critical appraisal.

Summary of Findings

A detailed overview of the main study findings is presented in Table 7 and Table 8 of Appendix 5.

Included Studies for Question 1: Clinical Effectiveness of a Comprehensive Teleaudiology Assessment Versus an In-Person Comprehensive Audiological Assessment for a Hearing Assessment

We did not identify any relevant studies that addressed research question 1. Therefore, we did not provide a summary.

Included Studies for Question 2: DTA of a Comprehensive Teleaudiology Assessment Versus an In-Person Comprehensive Audiological Assessment for Diagnosing Medical Conditions of the Ear

We did not identify any relevant studies that addressed research question 2. Therefore, we did not provide a summary.

Included Studies for Question 3: Clinical Effectiveness of Teleaudiology Versus an In-Person Audiological Assessment for a Hearing Assessment

We did not identify any relevant studies that addressed research question 3. Therefore, we did not provide a summary.

Included Studies for Question 4: DTA of Teleaudiology Versus an In-Person Audiological Assessment for Diagnosing Medical Conditions of the Ear

One study36 reported on formal DTA outcomes (e.g., sensitivity and specificity for detecting HL) and 3 studies22,35,37 evaluated related measurement agreement outcomes, including agreement, concordance, and comparability between the index test (teleaudiology assessment) and the reference standard (in-person assessment). Appendix 5 (Table 7 and Table 8) includes additional details about the main study findings.

Agreement or Concordance Between Index Test (Teleaudiology Assessment) and Reference Standard (In-Person Assessment) Results in Children and Adults
Studies in Children

One study22 reported on agreement between teleaudiology (remote PC-based audiometer) and in-person hearing assessment results in children. There was acceptable and reliable concordance between remote assessment and in-person assessment results for children’s outer and middle ear function.

Studies in Adults

Three studies35-37 reported on agreement between teleaudiology and in-person hearing assessment results in adults:

Diagnostic Accuracy of the Index Test (Teleaudiology Assessment) in Adults

One study36 reported on the test accuracy of teleaudiology (tablet audiometry) versus in-person assessment (conventional audiometry) to detect HL:

Included Studies for Question 5: Clinical Effectiveness of Teleaudiology Versus an In-Person Audiological Reassessment for Monitoring HL or Conditions of the Ear

We did not identify any relevant studies that addressed research question 5. Therefore, we did not provide a summary.

Included Studies for Question 6: Guidelines Regarding the Use of Teleaudiology for Hearing Assessments and Reassessments

We did not identify any relevant studies that addressed research question 6. Therefore, we did not provide a summary.

Included Studies for Question 7: Guidelines Regarding the Use of Teleaudiology for Diagnosing and Monitoring Conditions of the Ear

We did not identify any relevant studies that addressed research question 7. Therefore, we did not provide a summary.

Limitations

Evidence Gaps

There was no evidence on assessing the possible benefits and harms associated with comprehensive teleaudiology assessments and reassessments in children and adults. Likewise, we did not find evidence-based guidelines for the use of teleaudiology. Moreover, 3 of the included studies22,35,37 were not conducted as formal DTA studies aimed to identify a specified target condition with predefined diagnostic thresholds.

The literature reviewed in this report included 2 studies22,36 evaluating 3 audiological devices that Health Canada has approved for use, limiting the generalizability and applicability of the findings to other audiological devices commonly used in Canada. In addition, included studies assessed selected components of comprehensive audiological assessments (e.g., PTA, otoscopy, speech audiometry, tympanometry) rather than a complete assessment; the study authors did not report the rationales for the selection of these components.

We did not find evidence for asynchronous or hybrid teleaudiology assessment models, acoustic reflex thresholds, or evidence for speech awareness or detection assessments in younger children or populations with neurodivergent conditions. Also, for 3 studies,22,35,37 it was not clear if the teleaudiology assessments were conducted in a language other than English.

Reporting of the participants’ characteristics was limited across studies. Although some studies reported basic demographic information, including mean age and sex or gender distributions,22,35,36 none reported broader equity-related characteristics, clinical history, or medications used.

Altogether, these factors limit our ability to make strong conclusions.

Heterogeneity of the Evidence

There was substantial heterogeneity across the included studies in terms of the teleaudiology equipment used, professionals involved, settings, and assessment techniques.22,35-37 Studies employed a wide range of audiological devices and technologies, reflecting differences in local resources and clinical settings. In all 4 studies22,35-37 the authors defined HL and evaluated audiological components and outcomes differently. This limited comparison across studies and reduced the generalizability of findings.

Applicability to Clinical Practice in Health Care Context in Canada

Reporting of geographic and contextual factors was limited; 1 study22 indicated participants had been included from metropolitan, rural, and regional areas. From the included studies, there is a limited understanding of how teleaudiology may perform across diverse populations and regions in Canada.

One36 of the 4 included studies was conducted in Canada. This study used a prerecorded word list available in English and included participants who spoke English. Moreover, the remaining studies22,35,37 were conducted in countries that speak English or Swedish. However, language-related participant characteristics were not reported across all studies. Identifying studies using English instruction may have been influenced by our decision to limit our search to studies published in English, for feasibility. While English and French are the 2 official languages in Canada,40 the applicability of findings to multilingual populations in Canada is uncertain. Moreover, it is unclear whether findings from studies published in languages other than English might influence the conclusions of this report.

In 2 studies36 the authors included narrowly defined populations (e.g., candidates for cochlear implants or adults able to complete remote assessments), which may limit transferability to children, individuals with more severe communication or cognitive challenges, and populations with limited access to technology or health care support. In addition, 3 studies35 were conducted under controlled conditions or used specific equipment, software platforms, or facilitated testing procedures that may not represent remote hearing assessment in real-world conditions.

Two studies35,37 evaluated devices that Health Canada has approved for use, whereas the remaining studies assessed different devices.22,36 Other audiologic systems commonly used in Canada — including the Grason-Stadler AudioStar Pro; Interacoustics’ AA222, AC40, AD629, Affinity, Callisto, and Equinox models; and Signia Unity — were not evaluated. These factors may limit the generalizability of the findings from this Rapid Review to health care contexts in Canada and to the diverse people living in Canada. As a result, the applicability of findings from these devices to the clinical practice context in Canada remains uncertain.

Limitations of Our Engagement Approach

As part of the organizational commitment Canada’s Drug Agency has made to reconciliation, we know it is important to consider and learn from First Nations, Inuit, and Métis perspectives in our work. Given that the nature and scope of the request was focused on reviewing published clinical data, we did not search for or include additional sources of perspectives and experiences from the qualitative literature or other evidence that is relevant to underserved groups, and we did not directly engage with participants, caregivers, or health care professionals. We acknowledge this scope as a limitation of our work, and we acknowledge that this Rapid Review report may not highlight or identify perspectives or evidence of relevance to those who may be disproportionately affected by HL or ear conditions in Canada. We also recognize that the research team consists of settler researchers, and we come to this work with our individual privileges and biases. Understanding the perspectives and priorities of First Nations, Inuit, and Métis Peoples and other underserved groups as they relate to ear assessment and teleaudiology can support informed health care decision-making.

Conclusions and Implications for Decision- or Policy-Making

In our rapid review, we searched for evidence-based guidelines and evaluated the literature on the clinical effectiveness and DTA of teleaudiology assessment compared with in-person assessment for hearing assessments and medical conditions of the ear in children and adults. We identified 4 studies22,35-37 addressing research question 4. These studies reported on DTA or related measurement agreement outcomes. We did not find any eligible studies evaluating clinical effectiveness for research questions 1, 3, or 5; no DTA studies for research question 2; and no evidence-based guidelines for research questions 6 or 7.

Overall, the included studies evaluated single components of comprehensive audiological evaluations rather than full comprehensive assessment battery, limiting conclusions on the accuracy of comprehensive teleaudiology assessments.

The available evidence suggests that teleaudiology, including assessments of PTA, speech testing, otoscopy, and tympanometry, demonstrates agreement with standard in-person assessments in children and adults. However, most included studies were not designed as formal DTA studies, limiting conclusions about overall diagnostic accuracy. Moreover, the variability in findings across studies suggests that comparability with in-person assessment may not be consistent across all settings, populations, or technologies. The current evidence is limited by the heterogeneity in study protocols, including devices used, target diagnoses, and HL definitions.

Summary of Evidence

The findings from this Rapid Review add to emerging evidence on teleaudiology by synthesizing the available DTA and related measurement agreement evidence for PTA, speech testing, otoscopy, and tympanometry assessments in children and adults.

We sought to evaluate studies and evidence-based guidelines to understand the potential benefits and harms of teleaudiology. We did not find any studies evaluating a comprehensive teleaudiology assessment encompassing all major components of hearing and ear assessment (e.g., PTA, speech testing, otoscopy, and tympanometry). In addition, we did not find any evidence-based guidelines for teleaudiology. We identified 4 studies22,35-37 that compared teleaudiology with in-person audiological assessments for diagnosing hearing- and ear-related conditions. In children, teleaudiology produced results similar to those of in-person assessments, demonstrating acceptable agreement for air and bone conduction PTA as well as for otoscopy and tympanometry assessments. In adults, teleaudiology yielded hearing assessment results comparable to those of in-person testing, including similar hearing thresholds, speech recognition, and speech perception outcomes. Teleaudiology also showed high sensitivity and specificity for HL. This meant the tablet audiometer used in this study was good at correctly detecting people with HL and correctly classifying most adults with normal hearing. It is important to note that the thresholds used in the studies might not reflect those used in clinical practice across Canada.

This Rapid Review included 2 studies that evaluated 3 different teleaudiology devices approved for use by Health Canada.22,36 Although Health Canada approval indicates that these devices have met regulatory requirements for safety and intended use, no studies of effectiveness were identified for these devices.

Despite these findings, the available evidence is limited and should be interpreted cautiously. The included studies had important risk of bias and applicability concerns, particularly related to participant selection and study flow. Other limitations included unpowered samples, heterogeneous teleaudiology methods and devices, and inadequate participant characterization (e.g., demographic and baseline characteristics not fully reported, or comorbidities not reported), and formal DTA studies were scarce. Thus, we relied on related measurement agreement outcomes (e.g., concordance, agreement). These limitations reduce confidence in the findings and limit their generalizability.22,35-37

Overall, the findings suggest that teleaudiology has the potential to support hearing assessments in both children and adults and may provide results comparable to those obtained through in-person assessments. However, the current evidence remains limited (i.e., 1 DTA study for HL as target condition), and overall confidence in the findings is low. Additional well-designed studies evaluating comprehensive teleaudiology assessments in diverse populations and settings, as well as the development of evidence-based guidelines (e.g., based on expert consensus), are needed.

Given the limited quantity and quality of available evidence on teleaudiology for ear and hearing assessments in children and adults in Canada, Canada’s Drug Agency cannot draw any conclusions regarding effectiveness, although there is limited weak evidence for accuracy.

Additional Digital Health Technologies Considerations

Because teleaudiology operates through digital systems, there are certain digital health technology domains that health care decision-makers may review when considering its implementation. These domains include data privacy, equity of access, interoperability, usability and accessibility, and technical security. While these domains are not often described in DTA or related measurement agreement studies, we summarized the descriptive details for each domain from the included studies. The summaries of the available information are not intended to be comprehensive but may provide additional context on important considerations that may support decision-making related to the implementation of teleaudiology. It is possible that more information about study procedures related to these considerations is available by contacting the study authors or by obtaining device information from manufacturer websites or through manufacturer outreach.

Data Privacy

The use of teleaudiology requires the collection, storage, and sharing of end users’ (e.g., patients’ and clinicians’) information. Thus, the need to protect the confidentiality of this information is imperative to ensure compliance with applicable privacy laws. For 1 study22 from Australia that collected tympanograms (e.g., photographs, video), the authors did not report following any privacy laws, local regulations, or best practices (e.g., equivalents of the Personal Information Protection and Electronic Documents Act [PIPEDA] in Canada and the Health Insurance Portability and Accountability Act [HIPPA] in the US) to safeguard the collection, storage, or sharing of data from tympanograms.22 In 3 studies,22,35,36 consent processes were reported. However, it was unclear whether consent was obtained for participation in the study activities, to use participants’ personal health data, or both. The other included study37 reported obtaining Local Institutional Review Board approval to conduct the study, but the study authors did not provide details on whether a participant consent process was in place, although it may be implied. Across all 4 studies,22,35-37 the study authors did not report whether the collected data were de-identified; how their data would be protected, managed, or shared; or who has access to it.

Equity of Access

Identifying and addressing barriers that may limit access to remote hearing care may improve the potential for teleaudiology to increase equitable access to remote hearing care for diverse populations. In 3 studies,22,35,36 the authors provided limited information related to equity of access, whereas in 1 study,37 the authors did not provide sufficient methodological detail to summarize any equity of access considerations. In 1 study,22 participants from regional and rural communities (n = 13) and from metropolitan schools (n = 5) were included. The authors implemented technical measures to minimize disruption to the teleaudiology process caused by internet connectivity issues, including the use of a mobile broadband modem, smartphone, and laptop. However, these requirements may limit access to teleaudiology services outside research settings, particularly in rural areas with limited internet coverage. In another study,35 the authors reported that teleaudiology services were provided in participants’ homes, which will only support accessibility for patients who have at-home broadband internet connections and appropriately configured devices (e.g., a computer, tablet, or smartphone). In 1 study,36 the authors limited study participation to individuals who spoke English because the prerecorded word list used for speech audiometry (Northwestern University Auditory Test#6 [NU-6, Form A Lists 1 to 4, Auditec Inc.]) was available only in English. This could limit access for populations of patients who do not speak English.

Interoperability

Teleaudiology functions by exchanging information across various digital devices and health care systems. Specifically, several interconnected systems and services were required for the teleaudiology device to function, including mobile broadband internet, a laptop device, SharePoint access, local Wi-Fi modems, and video communication software. Thus, exchanging data effectively and efficiently among systems is crucial. For 3 studies,35-37 the authors provided insufficient information to assess the level of interoperability, as they did not specify the external systems, data exchanges, or integrations required for teleaudiology devices to function. In 1 study,22 the authors reported the interfacing of the teleaudiology device with medical records by uploading photographs to SharePoint for remote access and interpretation. However, the study authors did not describe the format in which photographs were stored.

Usability and Accessibility

Teleaudiology involves the interaction of end users and digital health systems. Therefore, these technologies must be designed to be user friendly, accessible, and responsive to end users’ needs to be able to provide an accessible service. Across all 4 studies,22,35-37 the authors provided insufficient information to assess the level of usability and accessibility of the teleaudiology systems. In 1 study, the authors reported calibration procedures for the tablet audiometer transducers.36 Otherwise, it was unclear whether the teleaudiology devices were compatible with different hardware configurations, such as screen sizes, camera qualities, or input devices (e.g., audiometers and transducers). The studies did not report whether the teleaudiology systems were available in multiple languages. Similarly, there was limited information on whether end users (e.g., patients, clinicians) were involved in the development of the teleaudiology systems or whether mechanisms or accessibility features were in place to support end users' access to the technology. For example, the authors of 1 study36 excluded patients who self-reported as being unable to use a tablet device for any reason and recruited only participants who spoke English. Authors of 1 study22 highlighted that in-person and remote assessments could not be completed for some children who experienced challenges in maintaining attention. This might imply that factors such as technology literacy, language, cognitive status, or physical disabilities might affect usability and accessibility.

Technical Security

The use of teleaudiology involves handling sensitive information from end users (e.g., patients and clinicians). Thus, it is essential that security measures are in place to manage and safeguard end users’ sensitive health data and to follow data protection legislation. The study authors did not report on technical security considerations in their publications22,35-37 in sufficient detail to provide a summary. Therefore, it is unclear whether key technical security considerations — such as safeguards to protect end users’ data, methods for security access verification, data encryption, and methods to detect, prevent, and respond to cyberattacks — were employed. A lack of these elements could compromise end users’ data (e.g., during the teleaudiology session, or when sharing data) when relying on vulnerable networks and systems or when involving staff without technical security training.

Considerations for Future Research

Additional studies and evidence-based guidelines are warranted to better understand the accuracy and applicability of teleaudiology for comprehensive ear and hearing assessments in children and adults. Given the limited published evidence, producing evidence-based guidelines using a consensus approach (e.g., the Delphi method) may be warranted.

To improve the precision and reliability of sensitivity and specificity estimates, future studies may consider efficacy outcomes and DTA designs that target diverse conditions in diverse populations and settings.

Also, future studies may consider the use of a robust study protocol, prespecified statistical analyses, standardized definitions for outcomes and interventions, adequately powered sample sizes, and broad inclusion criteria to maximize recruitment and improve diversity. When feasible, investigators should ensure evaluators are unaware of the study group allocations.

Most studies35-37 were conducted in well-resourced clinical settings and may not reflect real-world implementation in remote, rural, or underserved settings where internet connectivity may be limited and where assessments may be supported by facilitators who are not specialists. Future studies may therefore evaluate teleaudiology in a broader range of clinical and community settings and use diverse languages for assessment.

To improve reporting, future studies may also consider following a reporting guideline (e.g., EQUATOR Network reporting guidelines) and reporting more detailed participant characteristics across dimensions of diversity, to improve the generalizability and equity relevance of the evidence.

Considerations for Decision- or Policy-Making

Decision-makers can use the summarized information in this review, which includes limited evidence on accuracy and no efficacy studies, to inform their decisions regarding the use of teleaudiology for hearing assessments in children and adults across Canada. The limited available evidence might support access to hearing assessment services across geographic settings. However, these findings should be interpreted cautiously given the limitations of the evidence base. Key limitations include the small number of included studies, underpowered sample sizes, heterogeneity in equipment and assessment protocols, risk of bias, and concerns about applicability to diverse populations and settings. Also, variability in HL definitions and the limited range of audiological assessment components evaluated should be considered. Most studies focused on selected components of hearing assessments rather than comprehensive evaluations. Although some studies reported high agreement and favourable sensitivity and specificity estimates for detecting HL, these findings were often based on opportunistic or convenience samples, which may increase the risk of selection bias and affect the reliability of diagnostic accuracy estimates. In addition, most included studies did not provide DTA information relevant to any particular target condition, preventing conclusions from being drawn. Decision-makers may also note that certain digital health considerations — such as data privacy, equity of access, interoperability, usability and accessibility, and technical security — are important when considering the implementation of teleaudiology across various health care settings in Canada.

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Appendix 1: Detailed Methods and Selection of Included Studies

Please note that this appendix has not been copy-edited.

What Is a Rapid Review?

Rapid Reviews are based on accelerated and abbreviated systematic review methods, balancing timeliness with rigour, to allow for timely decision-making.41 Due to these abbreviated methods, Rapid Reviews have some limitations. For example, we included studies published from 2016, excluding older studies. Focusing on more recently published articles may also be more reflective of current practices. Our Rapid Review intends to summarize the available evidence, rather than provide recommendations. These findings should not be interpreted as prescriptive guidance.

Literature Search Methods

An information specialist conducted a literature search on key resources including MEDLINE, the Cochrane Database of Systematic Reviews, the International HTA Database, the websites of health technology assessment (HTA) agencies in Canada and major international HTA agencies, as well as a focused internet search. The search approach was customized to retrieve a limited set of results, balancing comprehensiveness with relevance. The search strategy comprised both controlled vocabulary, such as the US National Library of Medicine’s MeSH (Medical Subject Headings), and keywords. Search concepts were developed based on the elements of the research questions and selection criteria. The main search concept was teleaudiology. The search was completed on April 24, 2026, and limited to English-language documents published since January 1, 2016. Comments, newspaper articles, editorials, and letters were excluded. The search strategy is available on request.

Selection Criteria and Methods

Two reviewers independently screened all records at the title and abstract screening stage. Potentially relevant articles and grey literature reports retrieved for full-text review were also screened in duplicate. The final selection of full-text articles was based on the inclusion criteria presented in Table 1.

Exclusion Criteria

Articles were excluded if they:

Critical Appraisal of Individual Studies

The studies included on this report were critically appraised by 1 reviewer using the Quality Assessment of Diagnostic Accuracy Studies 2 (QUADAS-2) checklist34 for DTA studies. Summary scores were not calculated for the included studies; rather, the strengths and limitations (risk of bias and applicability concerns) of each included publication were described narratively.

This review included studies reporting both formal DTA outcomes (e.g., sensitivity, specificity) and related agreement or method comparison outcomes (e.g., concordance). Because QUADAS-2 checklist34 is designed for DTA studies, it is not directly applicable to studies assessing concordance or agreement. However, we considered that most questions in the tool remained relevant to these studies. Because prespecification of diagnostic positivity thresholds is not relevant when reporting on concordance or agreement, signalling question 2 in the index test domain (‘If a threshold was used, was it pre‐specified?’) was judged as 'not applicable' for these studies.

Data Extraction

One reviewer extracted data directly into standardized tables created in Microsoft Word, which were modified as necessary. The extracted information included study characteristics, methodology (e.g., study design), population, index test, reference standard, technical requirements, professionals, and results regarding the outcomes of interest.

As part of data extraction, for each included study, we screened the devices used for teleaudiology against the Medical Devices Active Licence Listing for licensed medical devices in Canada. This was to discern which devices were approved for use by Health Canada. In addition, 1 reviewer extracted available information from the included studies to inform discussion of several digital health technology considerations, including data privacy, technical security, interoperability, usability and accessibility, and equity of access.

One reviewer extracted information from the included studies using the PROGRESS-Plus39 tool to describe different population groups. Each included study was checked to determine if PROGRESS-Plus39 tool characteristics were reported by study authors to describe the participants; detailed characteristics, if available, were then extracted and reported in Appendix 3 (Table 2). The PROGRESS-Plus39 framework guided equity considerations and includes place of residence, race (or ethnicity, culture), occupation, gender or sex, religion, education, socioeconomic status, and social capital. These characteristics were extracted and are discussed across the evidence, when available.

When reporting on sex, gender, race, or ethnicity in this Rapid Review, we planned to retain the language used by the original study authors, and, whenever possible, we referred to these groups based on guidance from Canada’s Drug Agency Style: A Guide for Authors and Editors42 at the time this rapid review was conducted, with an understanding that language is constantly evolving.

Appendix 2: Selection of Included Studies

Please note that this appendix has not been copy-edited.

Figure 1: Selection of Included Studies — PRISMA Flow Chart of Selected Reports

A flow diagram showing 558 records were identified and 519 were excluded by title or abstract. There were 15 potentially relevant reports retrieved from other sources, for a total of 54 potentially relevant articles and grey literature reports retrieved for full-text review. In total, 50 reports were excluded and 4 reports of 4 studies were included in the review.

PRISMA = Preferred Reporting Items for Systematic Reviews and Meta-Analyses.

Note: This figure is a modified version of the original PRISMA 2020 flow diagram.

Appendix 3: Characteristics of Included Publications

Please note that this appendix has not been copy-edited.

Table 2: Characteristics of Included Test Accuracy Studies

Study citation, country, funding source

Study design

Population characteristics

Index test and reference standard, including audiological assessment components and timeline

Outcomes

Bowers et al. (2025)22

Australia

Funding source:

Victorian Deaf Education Institute, Department of Education and Training

Cross-sectional

Eligibility: 376 school-entry year level children from 18 schools

Age (years), mean (SD): 5.9 (0.5); range: 4 years 11 months to 7 years 1 month.

Sex or gender:

n = 233 (50.2%) females; other sexes or genders were NR.

Hearing loss:

  • Mild: n = 62

  • Moderate: n = 14

  • Severe: n = 2

  • Profound: n = 0

Place of residence: Children living in regional or rural areas: 272 (58.6%)

School location:

Metropolitan schools: 5

Regional or rural schools: 13

Other PROGRESS-Plus characteristics:a NR

Index test:

synchronous remote audiological assessment via a hybrid telehealth model.

  • Audiology device: Otometrics Madsen A450 Audiometerb

  • Professional: remote audiologist

  • Settings: empty administrative space or classroom

  • Technique: NR

Reference standard: traditional face-to-face audiological assessment.

  • Audiology device: Otometrics Madsen A450 Audiometerb

  • Professional: audiologist

  • Settings: empty administrative space or classroom

  • Technique: clinical standard modified Hughson-Westlake technique.

Audiological assessment components included for in-person and teleaudiology assessments:

  • PTA: Bone and Air

  • Otoscopy

  • Tympanometry

Timeline between index test and reference standard: same day (i.e., directly after 1 another; on some occasions, 1 may have been conducted on a subsequent school day, with the longest difference between 2 assessments being 2 school days)

  • Agreement or concordance between remote and in-person assessment for:

    • PTA threshold

    • classification of otoscopy

    • classification of tympanometry

Hoff et al. (2024)35

Sweden

Funding source:

Foundation Agneta Prytz-Folke and Gösta Folke; Göteborgs Läkaresällskap Hörselforskningsfonden; Region Västra Götaland; The Swedish Research Council; Swedish Research Council for Health, Working Life and Welfare; the Swedish state under the agreement between the Swedish government and the county councils, the ALF-agreement; Konung Gustaf V:s och Drottning Victorias Frimurarestiftelse; Swedish Alzheimer Foundation; Hjärnfonden, Eivind och Elsa K:son Sylvans stiftelse; Stiftelsen Söderströom-Königska Sjukhemmet; Stiftelsen för Gamla Tjänarinnor; Handlanden Hjalmar Svenssons Forskningsfond; Stiftelsen Professor Bror Gadelius Minnesfond.

Cross-sectional

352 older adults from 2 birth cohorts with valid results from automated PTA and manual PTA:

  • Cohort 1 (70-year-olds, born in 1944): 238 participants

  • Cohort 2 (85-year-olds, born in 1930): 114 participants

Age (years), mean (SD): NR

Sex or gender:

  • 53% women; other sexes or genders were NR.

Hearing loss:

  • 70 years old with:

    • Mild hearing loss = 17%

    • Moderate hearing loss = 23%

    • Severe hearing loss = 3%

    • Profound hearing loss = 2%

  • 85 years old with:

    • Mild hearing loss = 18%

    • Moderate hearing loss = 38%

    • Severe hearing loss = 12%

    • Profound hearing loss = 11%

MMSE score:

  • 70 years old with a MMSE score of:

    • ≤ 26 = 14 (6%)

    • 27 or 28 = 51 (21%)

    • 29 or 30 = 172 (73%)

  • 85 years old with a MMSE score of:

    • ≤ 26 = 17 (16%)

    • 27 or 28 = 29 (25%)

    • 29 or 30 = 67 (59%)

    • Other PROGRESS-Plus characteristics:a NR

  • Index test: computerized automated PTA

  • Audiology Device: Entomed SA 2021 IV audiometer

  • Professional: Trained research nurses

  • Settings: Quiet office in a research clinic or in their homes.

  • Technique: determination of the pure-tone thresholds was made according to the “method of limits” principle, with a bracketing technique of descending and ascending stimulus tones, similar to the widely used Hughson-Westlake method.

Audiological assessment components included for teleaudiology assessment:

  • PTA: Air only

  • Reference standard:

  • In-person manual PTA

  • Audiology Device: Interacoustics Equinox AC440 telephonic

  • Professional: audiologist.

  • Settings: Soundproof test booth.

  • Technique: NR

  • Audiological assessment components included for in-person assessment:

  • Speech audiometry

  • Tympanometry

  • Otoacoustic emissions measurements

  • Auditory-evoked brainstem response testing

  • Otoscopy

  • Wax removal

  • PTA: Air and Bone

  • Timeline between index test and reference standard: 4 weeks after manual PTA.

  • Agreement or differences between automated and manual audiometry in hearing thresholds

  • Agreement or concordance between automated and manual audiometry for:

    • proportion of thresholds within ± 5 dB and ± 10 dB agreement

    • agreement for PTA averages

Bastianelli et al. (2019)36

Canada

Funding source: None

Cross-sectional

Adults > 18 years (n = 84) with or without hearing loss.

Group 1:

Age (years), mean (SD): 54.7 (18.4)

Sex or gender:

60% female; other sexes or genders were NR.

Hearing loss:

  • Normal ≤ 25 dB HL: n = 11

  • Mild 26 to 40 dB HL: n = 5

  • Moderate 41 to 55 dB HL: n = 12

  • Moderately 56 to 70 dB HL: n = 5

  • Severe 71 to 90 dB HL: n = 5

  • Severe Profound ≥ 91 dB HL: n = 2

Group 2:

Age (years), mean (SD): 55.2 (14.8)

Sex or gender:

68.2% female; other sexes or genders were NR.

Hearing loss: NR

Other PROGRESS-Plus characteristics:a NR

Index test: tablet audiometer

Group 1:

  • Audiology Device:

    • ER3A inserts transducers

    • ShoeBOXb tablet audiometer

  • Professional: self-administered, a clinical research coordinator with a nursing background remained present to answer questions, observe behaviour, and record participant feedback.

  • Settings: a quiet but non–sound-insulated clinical exam room.

  • Technique:

    • A modified Hughson-Westlake protocol with a two-alternative force choice paradigm.

    • Katz et al. methods of clinical masking.

Group 2:

  • Audiology Device:

    • ER3A inserts transducers.

    • ShoeBOXb tablet audiometer.

  • Professional: self-administered, the clinical research coordinator remained present to answer questions, observe behaviour, and record participant feedback.

  • Settings: sound insulated booth.

  • Technique: NU-6 2a and 2b word lists (50 words).

Reference standard:

conventional audiometry.

Group 1:

  • Audiology Device: GSI-61 Audiometerb and ER3A inserts transducers.

  • Professional: audiologist

  • Settings: double-walled sound booth

  • Technique: standard protocols outlined in the “Practice Standards and Guidelines for Hearing Assessment of Adults by Audiologists,” from the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO).

Group 2:

  • Audiology Device:

    • GSI-61 Audiometerb

    • Prerecorded NU-6 lists 1a and 1b (50 words)

    • Calibrated ER3A inserts

  • Professional: audiologist

  • Settings: non–sound-insulated clinical room

  • Technique: Northwestern University Auditory Test #6 (NU-6, Form A Lists 1 to 4, Auditec Inc.).

Timeline between index test and reference standard: consecutively

Agreement or concordance between tablet audiometry and in-person audiometry for:

  • pure-tone hearing thresholds

  • pure-tone average

  • word recognition performance

Diagnostic accuracy for HL:

  • sensitivity

  • specificity

Fletcher et al.

(2019)37

US

Funding source: National Institute of Deafness and Other Communication Disorders; National Institute of Health/National Center for Advancing Translational Sciences

Cross-sectional (report by study authors as randomized, single-centre, crossover pilot study)

5 participants with hearing loss, and 8 with normal hearing.

Age: NR

Sex or gender: NR

Hearing loss:

  • Mild to moderate: n = 3

  • Moderately severe to profound: n = 2

Other PROGRESS-Plus characteristics:a NR

Index test: telemedicine cochlear implant evaluation.

  • Audiology Device: Polycom 500 series teleconference audio

  • Professional: NR

  • Settings: NR

  • Technique: NR

Reference standard: traditional in-person cochlear implant evaluation.

  • Audiology device: NR

  • Professional: NR

  • Settings: NR

  • Technique: NR

Audiological assessment components included for in-person and teleaudiology assessments:

  • Speech audiometry

  • PTA: Bone and Air

Timeline between index test and reference standard: NR

Agreement or comparability for:

  • mean difference in speech recognition and speech perception ability, assessed by AzBio and CNC Scores

  • mean difference in PTA average, speech reception threshold, and word recognition scores

AzBio = Arizona Biomedical Test ; CNC = Consonant-Nucleus-Consonant; MMSE = Mini Mental State Examination; NR = not reported; PTA = pure-tone audiometry.

aThe main PROGRESS-Plus characteristics include place of residence, race, ethnicity, culture, language, occupation, gender, sex, religion, education, socioeconomic status, and social capital, personal characteristics associated with discrimination (e.g., age, disability), features of relationships, and time-dependent relationships.39

bApproved for use by Health Canada.

Appendix 4: Critical Appraisal of Included Publications

Please note that this appendix has not been copy-edited.

Table 3: Risk of Bias and Applicability Assessment of the Bowers et al. (2025) Study22 — QUADAS-234

Domain; question

Judgment

Comments

Domain 1: Participanta selection

A. Risk of Bias

Was a consecutive or random participant enrolled?

No

Opportunistic sampling of schools was used.

Was a case-control design avoided?

Yes

Children in “test” group received remote and face-to-face assessments.

Did the study avoid inappropriate exclusions?

Yes

No inappropriate exclusion criteria were mentioned.

Risk of bias: Could the selection of participants have introduced bias?

Unclear

Opportunistic school sampling may affect representativeness (i.e., selection bias).

B. Concerns regarding applicability

Applicability: Is there concern that the included participants do not match the review question?

Low

School-entry-aged children match the intended population for school-based remote hearing assessment.

Domain 2: Index Test

A. Risk of Bias

Were the index test results interpreted without knowledge of the results of the reference standard?

Yes

Assessments were performed by different audiologists who were not aware of the other test results.

If a threshold was used, was it pre-specified?

NA

No diagnostic threshold was used; agreement was assessed using percentage agreement and Cohen’s kappa.

Risk of bias: Could the conduct or interpretation of the index test have introduced bias?

Low

Audiologists were not aware of the reference standard results.

B. Concerns regarding Applicability

Applicability: Is there concern that the index test, its conduct, or interpretation differ from the review question?

Low

Remote testing reflects the intended index test.

Domain 3: Reference Standard

A. Risk of Bias

Is the reference standard likely to correctly classify the target condition?

Yes

Face-to-face PTA, otoscopy, and tympanometry are appropriate.

Were the reference standard results interpreted without knowledge of the results of the index test?

Yes

Audiologists were not aware of the other assessment results.

Risk of bias: Could the reference standard, its conduct, or its interpretation have introduced bias?

Low

Conventional assessment was appropriate and audiologists were not aware of the index test result.

B. Concerns regarding Applicability

Applicability: Is there concern that the target condition as defined by the reference standard does not match the review question?

Low

Reference standard matches the review question.

Domain 4: Flow and Timing

A. Risk of Bias

Was there an appropriate interval between index test(s) and reference standard?

No

Most assessments were performed on the same day; maximum interval was 2 school days. This may have introduced fatigue effects.

Did all participants receive a reference standard?

Yes

All children who completed testing received a reference standard.

Did participants receive the same reference standard?

Yes

Same face-to-face approach was used.

Were all participants included in the analysis?

No

Some participants were not included in full paired analyses due to incomplete testing, or they did not have results for either the reference standard or index test (15.4%).

Risk of bias: Could the participant flow have introduced bias?

High

Incomplete paired testing and potential fatigue may have introduced bias.

NA = not applicable; PTA = pure-tone audiometry.

aWe replaced the term patient with participant in the appraisal tool to reflect that the included studies enrolled and assessed both individuals with and without hearing loss.

Table 4: Risk of Bias and Applicability Assessment of the Hoff et al. (2024) Study35 — QUADAS-234

Domain; question

Judgment

Comments

Domain 1: Participanta selection

A. Risk of Bias

Was a consecutive or random participant enrolled?

No

Participants came from population-based birth cohorts.

Was a case-control design avoided?

Yes

Participants were investigated with AA as part of the main investigation, and with conventional MA in an extended audiological study performed on subgroups of participants.

Did the study avoid inappropriate exclusions?

Yes

Exclusion criteria and its reasoning were clearly described.

Risk of bias: Could the selection of participants have introduced bias?

High

Participants were healthier and more educated than the source cohorts, which may limit representativeness.

B. Concerns regarding applicability

Applicability: Is there concern that the included participants do not match the review question?

Low

Older adults match the intended population for automated audiometry.

Domain 2: Index Test

A. Risk of Bias

Were the index test results interpreted without knowledge of the results of the reference standard?

Yes

Automated audiometry was computer-administered before manual audiometry.

If a threshold was used, was it pre-specified?

NA

No diagnostic threshold was used; outcomes were continuous hearing measures and agreement ranges.

Risk of bias: Could the conduct or interpretation of the index test have introduced bias?

Low

Automated testing procedures and analyses reflect the intended index test.

B. Concerns regarding Applicability

Applicability: Is there concern that the index test, its conduct, or interpretation differ from the review question?

Low

Automated audiometry matched the intended index test.

Domain 3: Reference Standard

A. Risk of Bias

Is the reference standard likely to correctly classify the target condition?

Yes

Manual pure-tone audiometry was treated as the gold standard.

Were the reference standard results interpreted without knowledge of the results of the index test?

Unclear

It was not clear if the index test results were interpreted without knowledge of the results of the reference standard.

Risk of bias: Could the reference standard, its conduct, or its interpretation have introduced bias?

Unclear

Reference standard was clinically appropriate; however, it was not clear if the index test results were interpreted without knowledge of the results of the reference standard.

B. Concerns regarding Applicability

Applicability: Is there concern that the target condition as defined by the reference standard does not match the review question?

Low

Manual audiometry matches the intended reference standard.

Domain 4: Flow and Timing

A. Risk of Bias

Was there an appropriate interval between index test(s) and reference standard?

Yes

Automated and manual audiometry were performed around 4 weeks apart.

Did all participants receive a reference standard?

Yes

Included participants had both AA and MA results.

Did participants receive the same reference standard?

Yes

Same manual audiometry reference standard was used.

Were all participants included in the analysis?

No

Four percent of the data were invalid due to PTTs being unreached at the maximum presentation level for 1 or both test methods. These were excluded from analyses.

Risk of bias: Could the participant flow have introduced bias?

High

The exclusion of invalid thresholds may have introduced some bias.

AA = automated pure-tone audiometry; MA = manual pure-tone audiometry; NA = not applicable; PTA = pure-tone audiometry; PTT = pure-tone threshold.

aWe replaced the term patient with participant in the appraisal tool to reflect that the included studies enrolled and assessed both individuals with and without hearing loss.

Table 5: Risk of Bias and Applicability Assessment of the Bastianelli et al. (2019) Study36 — QUADAS-234

Domain; /question

Judgment

Comments

Domain 1: Participanta selection

A. Risk of Bias

Was a consecutive or random participant enrolled?

Unclear

Adults attending an otolaryngology or audiology clinic were eligible, but consecutive or random sampling was not clearly stated.

Was a case-control design avoided?

Yes

Participants underwent tablet and conventional audiometry comparison for hearing loss and word recognition testing in Group 1 and 2.

Did the study avoid inappropriate exclusions?

Unclear

Exclusions were reasonable, though tablet usability and English-language requirements may affect representativeness.

Risk of bias: Could the selection of participants have introduced bias?

Unclear

Clinic-based participants and exclusions may limit representativeness.

B. Concerns regarding applicability

Applicability: Is there concern that the included participants do not match the review question?

Unclear

Population may not fully reflect broader community or primary-care screening settings.

Domain 2: Index Test

A. Risk of Bias

Were the index test results interpreted without knowledge of the results of the reference standard?

Unclear

It was not clear if the index test results were interpreted without knowledge of the results of the reference standard.

If a threshold was used, was it pre-specified?

Yes

Hearing loss thresholds were pre-specified.

Risk of bias: Could the conduct or interpretation of the index test have introduced bias?

Unclear

Tablet audiometry procedures, calibration, and protocols were clearly described, but it was not clear if the index test results were interpreted without knowledge of the results of the reference standard.

B. Concerns regarding Applicability

Applicability: Is there concern that the index test, its conduct, or interpretation differ from the review question?

Low

Tablet audiometer use matched the intended index test.

Domain 3: Reference Standard

A. Risk of Bias

Is the reference standard likely to correctly classify the target condition?

Yes

Conventional audiometry in a sound booth by audiologists is appropriate.

Were the reference standard results interpreted without knowledge of the results of the index test?

Unclear

It was not clear if the index test results were interpreted without knowledge of the results of the reference standard.

Risk of bias: Could the reference standard, its conduct, or its interpretation have introduced bias?

Unclear

Reference standard was appropriate and clinically accepted. However, it was not clear if the index test results were interpreted without knowledge of the reference standard results.

B. Concerns regarding Applicability

Applicability: Is there concern that the target condition as defined by the reference standard does not match the review question?

Low

Conventional audiometry is an appropriate reference standard.

Domain 4: Flow and Timing

A. Risk of Bias

Was there an appropriate interval between index test(s) and reference standard?

No

Tests were consecutively performed on the same day, which may have introduced learning effects.

Did all participants receive a reference standard?

Yes

Conventional audiometry was used in Groups 1 and 2.

Did participants receive the same reference standard?

Yes

Same reference standard used within relevant groups (Groups 1 and 2).

Were all participants included in the analysis?

Unclear

Some exclusions occurred but the reporting was unclear.

Risk of Bias: Could the participant flow have introduced bias?

Unclear

Sequential testing may have introduced learning effects.

aWe replaced the term patient with participant in the appraisal tool to reflect that the included studies enrolled and assessed both individuals with and without hearing loss.

Table 6: Risk of Bias and Applicability Assessment of the Fletcher et al. (2019) Study37 — QUADAS-234

Domain; question

Judgment

Comments

Domain 1: Participanta selection

A. Risk of Bias

Was a consecutive or random participant enrolled?

Unclear

Recruitment process was not clearly described; small number of participants with established patients in the clinic or healthy volunteers with normal hearing or hearing loss.

Was a case-control design avoided?

Yes

Participants received both in-person and telemedicine assessments.

Did the study avoid inappropriate exclusions?

Unclear

Exclusion criteria were not clearly described.

Risk of bias: Could the selection of participants have introduced bias?

High

Nonrepresentative sample with unclear eligibility criteria.

B. Concerns regarding applicability

Applicability: Is there concern that the included participants do not match the review question?

High

Limited applicability if the review question focuses on cochlear implantation candidates or real-world remote assessment.

Domain 2: Index Test

A. Risk of Bias

Were the index test results interpreted without knowledge of the results of the reference standard?

Unclear

It was not clear if the index test results were interpreted without knowledge of the results of the reference standard.

If a threshold was used, was it pre-specified?

NA

No diagnostic threshold was used; analyses were based on mean differences between modalities.

Risk of bias: Could the conduct or interpretation of the index test have introduced bias?

Unclear

Procedures were described, but it was not clear if the index test results were interpreted without knowledge of the results of the reference standard.

B. Concerns regarding Applicability

Applicability: Is there concern that the index test, its conduct, or interpretation differ from the review question?

Low

Telemedicine technology used was appropriate and the procedures.

Domain 3: Reference Standard

A. Risk of Bias

Is the reference standard likely to correctly classify the target condition?

Yes

In-person audiology evaluation is an appropriate comparator.

Were the reference standard results interpreted without knowledge of the results of the index test?

Unclear

It was not clear if the index test results were interpreted without knowledge of the results of the reference standard.

Risk of bias: Could the reference standard, its conduct, or its interpretation have introduced bias?

Unclear

Reference standard was appropriate, but it was not clear if the index test results were interpreted without knowledge of the results of the reference standard.

B. Concerns regarding Applicability

Applicability: Is there concern that the target condition as defined by the reference standard does not match the review question?

Low

In-person testing matches the intended reference standard.

Domain 4: Flow and Timing

A. Risk of Bias

Was there an appropriate interval between index test(s) and reference standard?

No

Both tests were performed consecutively, minimizing clinical change. This may have introduced fatigue, especially among participants with hearing loss.

Did all participants receive a reference standard?

Yes

All participants underwent in-person evaluation.

Did participants receive the same reference standard?

Yes

Same in-person reference standard was used.

Were all participants included in the analysis?

Yes

Results reported for all included participants.

Risk of Bias: Could the participant flow have introduced bias?

Unclear

Consecutive testing may have introduced fatigue, especially among participants with hearing loss.

AzBio = Arizona Biological Test; NA = not applicable.

aWe replaced the term patient with participant in the appraisal tool to reflect that the included studies enrolled and assessed both individuals with and without hearing loss.

Appendix 5: Main Study Findings

Please note that this appendix has not been copy-edited.

Table 7: Summary of Findings by Outcome — Agreement or Concordance Between Index Test (Teleaudiology Assessment) and Reference Standard (In-Person Assessment)

Citation, number of participants

Index test and reference standard

Hearing outcomes assessed

Agreement or concordance measure(s)

Result

P value

Studies in children

Bowers et al. (2025)22

N = 376

Index test: synchronous remote audiological assessment via a hybrid telehealth model.

Reference standard: traditional face-to-face audiological assessment.

PTA thresholds

AC Hearing threshold in dB 1 kHz; mean (SD)

Index test: 15.4 dB (6.5) vs. reference standard: 15.4 dB (6.8)

NR

AC Hearing threshold in dB at 1 kHz; mean difference (SD)

0.1 (5.9)

0.64

AC Hearing threshold in dB 4 kHz; mean (SD)

Index test: 14.6 dB (7.5) vs. reference standard: 14.3 dB (7.6)

NR

AC Hearing threshold in dB at 4 kHz; mean difference (SD)

0.3 (4.7)

0.08

BC Hearing threshold in dB 1 kHz; mean (SD)

Index test: 2.5 dB (8.7) vs. reference standard: 3.6 dB (7.9)

0.36

BC proportion within ± 10 dB agreement at 1 kHz, % (95% CI)

100 (NR)

NR

BC Hearing threshold in dB 4 kHz; mean (SD)

Index test: 8.0 dB (8.6) vs. reference standard: 8.7 dB (7.6)

0.67

BC proportion within ± 10 dB agreement at 4 kHz, % (95% CI)

95.7 (NR)

NR

Classification of otoscopy

Percentage agreement, % (95% CI); Cohen’s kappa

78.6 (NR); 0.6

< 0.001

Classification of tympanometry

Percentage agreement, % (95% CI); Cohen’s kappa

92.2 (NR); 0.9

< 0.001

Studies in adults

Hoff et al. (2024)35

N = 352

Index test: computerized automated PTA

Reference standard: In-person manual PTA

Hearing thresholds

Hearing threshold in dB; mean difference (SD)

– 0.7 (8.8)

< 0.001

PTA averages (PTA4)a

Percentage agreement within ± 5 dB, %

80

NR

Percentage agreement within ± 10 dB, %

95

NR

Percentage agreement within ± 15 dB, %

98

NR

PTA4s in 70‑year-olds

mean absolute differences

5.4 dB

NR

PTA4s in 85‑year-olds

mean absolute differences

5.2 dB

NR

Bastianelli et al. (2019)36

N = 84

Index test: tablet audiometer

Reference standard: conventional audiometry.

PTH thresholds

Percentage agreement within ± 5 dB, mean % (95% CI)

78.7 (69.9 to 89.2)b

NR

PTH thresholds

Percentage agreement within ± 10 dB, mean % (95% CI)

92.9 (88.8 to 97.6)c

NR

Word recognition performance

Critical difference range agreement,d % (95% CI)

96.2 (89.5 to 98.7)

NR

Fletcher et al. (2019)37

N = 13

Index test: telemedicine cochlear implant evaluation.

Reference standard: traditional in-person cochlear implant evaluation.

AzBio score

Mean difference, % (SD)

1.69 (2.06)

NR

CNC score

Mean difference, % (SD)

6.77 (10.25)

NR

AC = air conduction; AzBio = Arizona Biological Test; BC = bone conduction; CI = confidence interval; CNC = Consonant-Nucleus-Consonant; NR = not reported; PTA = pure-tone average; PTH = pure-tone hearing; SD = standard deviation; vs. = versus.

aPTA4 = the 4-frequency pure-tone averages of 0.5, 1, 2, and 4 kHz.

bAt frequencies of 250 Hz, 500 Hz, 1,000 Hz, 2000 Hz, 4,000 Hz, and 8,000 Hz; 84.9% agreement when excluding 250 Hz and 8,000 Hz.

cAt frequencies of 250 Hz, 500 Hz, 1,000 Hz, 2000 Hz, 4,000 Hz, and 8,000 Hz; 95.7 agreement when excluding 250 Hz and 8,000 Hz.

dThe critical difference range is the range within which scores can be considered equivalent.

Table 8: Summary of Findings by Outcome — Diagnostic Accuracy of the Index Test (Teleaudiology Assessment) and Reference Standard (Conventional Audiometry) in Adults

Citation, number of participants

Index test and

reference standard

Target condition

% (95% CI)

Bastianelli et al. (2019)36

N = 84

Index test: tablet audiometer

Reference standard: conventional audiometry

Hearing loss ≥ 40 dB

Sensitivity: 96 (81 to 99)

Specificity: 100 (77 to 100)

Hearing loss ≥ 30 dB

Sensitivity: 100 (88 to 100)

Specificity: 91 (62 to 98)

CI = confidence interval.